Report Gas Leak: 888-GAS-1-GAS
Customer Service: 800-624-2019
June 15, 2022 9:30pm *UPDATE*
Call Center Outage
SEMCO has resolved the telephone line issue and our call center will open in the morning with normal operations. We again apologize for any inconvenience and appreciate your patience.

June 15, 2022 3pm PSA 
Call Center Outage
SEMCO ENERGY Gas Company is experiencing an outage related to its customer service telephone lines. Individuals calling the 1-800-624-2019 customer service line may receive a message indicating “we are experiencing technical difficulties” or “our call center is closed”. The Integrated Voice Response (IVR) features on our phone system are working properly.

If you have a gas emergency or smell gas please call the emergency telephone line 1-888-427-1427 (1-888-GAS-1-GAS).

We apologize for any inconvenience and are working to correct the problem.
SEMCO ENERGY Gas Company reminds customers to call MISS DIG (811) at least 3 days prior to doing any digging or excavation. With more people at home this spring, SEMCO has experienced an increase in line hits caused by people digging before calling MISS DIG. Michigan Law requires that if you plan to dig or excavate you must notify MISS DIG (811) at least 3 days in advance. It’s one phone call, it’s free and it could save your life.