You can apply through SEMCO for WPP and within 14 days provide proof of having applied for state assistance.
You may sign up beginning November 1 by paying a minimum of 1/12th of any past-due amount.
If you qualify, you will pay 7% per month of your estimated annual heating bill during the WPP period plus a portion of your arrears.
MEDICAL EMERGENCY PROTECTION
If you or any household member has a qualifying, documented temporary medical emergency, you may be protected from shut off for nonpayment of your bill for up to 21 days. You must provide written proof certified by a physician or from a public health official that service shut off will aggravate an existing medical condition. Contact Customer Service, 1-800-624-2019, to request a copy of the form for your physician to complete.
SENIOR PROTECTION PROGRAM
EFFECTIVE DATES: November 1 through March 31
Any customer 65 years or older, regardless of income, who notifies SEMCO of their eligibility, is protected from shut off during the effective dates. At the end of the protection period, the total bill will be required unless arrangements are made to pay the balance in installments along with the current bill.
If you are the customer of record with the utility or the spouse of the customer of record with the utility, and are deployed overseas in response to a declared war or undeclared hostilities, or are deployed within the United States in response to a declared national or state emergency, and the household income is reduced as a result, you may apply for protection for up to 90 days. An extension may be requested. Verification of active duty status may be required.
STATE EMERGENCY RELIEF (SER) PROGRAM
CONTACT: Michigan Department of Health and Human Services (MDHHS)
You do not have to be a client of MDHHS to apply for help with a past-due bill or a shut off notice through the SER. This program provides most of its utility assistance during the crisis season, November 1 – May 31; however, limited assistance may be available outside of the crisis season. Contact your MDHHS caseworker for information or call the Home Heating Hotline at 1-855-275-6424. Some other community organizations and agencies are trained to help you complete the online application for SER. Find help near you at www.mibenefitsaccess.org.
HOME HEATING CREDIT
CONTACT: Michigan Department of Treasury
EFFECTIVE DATES: January 1 through September 30
You can apply for a Home Heating Credit for the 2017 tax year beginning January 2018. To be eligible, you must meet the income guidelines as shown on the chart below and own or rent your residence (includes apartments and mobile homes). Additional benefits may be available if you are 65 or older, deaf, blind, or have another disability. Home Heating Credit claims must be filed before September 30, 2017, with the Michigan Department of Treasury.
Please contact SEMCO once you have filed for the Home Heating Credit. Protection is available to allow time for the Energy Draft to be issued. Please keep a copy of your form with the number of exemptions claimed and the amount of the credit. You will be required to pay for the natural gas service used during the shut off protection period.