SEMCO ENERGY GAS COMPANY reminds its customers not to attempt to service any natural gas equipment between their main and the meter - no matter how simple the procedure may seem.
All equipment from the service main up to and including your gas meter is considered Gas Company property and should be serviced and maintained only by SEMCO ENERGY Service Technicians or by a certified private contractor. Customer-owned gas lines and connections between your meter and your home should be serviced by a certified private contractor.
If you need to have the gas to your home temporarily turned off for any reason, please contact SEMCO ENERGY GAS COMPANY at 1-800-624-2019 to schedule an appointment for a SEMCO ENERGY Service Technician to turn off the gas.
A Service Technician also will restore gas service to your home.
Turning the valve leading to your gas meter on or off, or operating any SEMCO ENERGY GAS COMPANY equipment yourself, could result in a serious safety hazard. Adjusting any Gas Company equipment also can result in legal action by SEMCO ENERGY GAS COMPANY.
Please contact SEMCO ENERGY GAS COMPANY at 1-800-624-2019 to let us know if your household qualifies for this increased protection. But don't wait for winter to seek help if you are having trouble paying your gas bill. Contact SEMCO ENERGY any time you think you will not be able to pay your entire bill.
We will work with you to set up a payment plan to keep your bill up to date and avoid the risk of service shutoff. For more information, call SEMCO ENERGY at 1-800-624-2019.
If you mail your SEMCO ENERGY payment each month, or pay on-line through your financial institution, please note that we have a new billing address.
If you are addressing an envelope by hand, or are making a payment electronically through your financial institution, be sure to use the address listed above.