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Many agencies in your area may be able to
assist with other household needs, as well
as heating assistance programs. Local assistance
agencies include:
The Department
of Human Services (DHS) -
Hotline Number - 1-800-292-5650
The
Heat and Warmth Fund (THAW) -
1-800-866-THAW (8429)
Community Action
Agency (CAA)*
The Salvation Army*
St. Vincent DePaul*
United Way*
Council on Aging*
Local churches*
*Phone numbers listed in your local
telephone directory
For more information, contact a SEMCO ENERGY
Customer Service Representative at 1-800-624-2019,
call The Department of Human Services Energy
Hotline at 1-800-292-5650, or visit our
website:
www.semcoenergygas.com.
The programs listed are in effect for the
2009-2010 heating season:
2-1-1 (dialed from your home telephone)
is a free phone service that links people
with information or agencies that can help
with utility assistance and other needs.
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Calls are confidential
and answered 24 hours a day, 7 days a week.
Translation service is available. (2-1-1
is not available in all areas)
SEMCO ENERGY GAS COMPANY
November 1-March 31
You qualify for the plan if you are 65 years
of age or older and notify SEMCO ENERGY
that you are eligible. You also may qualify
for the plan if you have a household income
at or below 150 percent of poverty level
as shown in the income guideline chart below
or if you receive assistance from DHS, including
food stamps, SSI or Medicaid.** Participation
in the Winter Protection Plan does not relieve
the customer of responsibility for paying
for natural gas usage, but will prevent
heating season shutoff if on time payments
are made. At the end of the protection period,
both senior citizen and low-income customers
must make arrangements to pay off any arrears
before the start of the next Winter Protection
period.
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| HOUSEHOLD
SIZE |
MAXIMUM
INCOME |
| One |
$16,245 |
| Two |
$21,855 |
| Three |
$27,465 |
| Four |
$33,075 |
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|
Add $5,610 for each additional household
member |
*PROVISIONS:
- Customers must apply through SEMCO
ENERGY for the program and within 14
days must demonstrate having made application
for state assistance.
- You may sign up beginning November
1 by paying a minimum of 1/12th of any
past due amount.
- If you qualify, you will pay 7% per
month of your estimated annual heating
bill during the Winter Protection
period plus a portion of your arrears.
- When the Winter Protection period
ends March 31, your payment amount will
change. You must pay your full monthly
bill plus part of the amount you owe
from the Winter Protection period in
equal installments. You may also choose
to pay the remaining Winter Protection
period balance or pre-enrollment balance
and go on the Flex Budget Payment Plan.
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